Pros
Honestly, I have absolutely nothing good to say about the company. The work environment is toxic, the pay is extremely low, and the lack of support from management is frustrating. It feels like you’re expected to do a lot with little to no appreciation or proper compensation. The way employees are treated, especially when asking for help, is unacceptable, and it makes the experience incredibly negative.
Cons
As a virtual assistant, the situation is extremely challenging and disappointing. The salary has remained stagnant at $5 per hour since 2022, with no signs of an increase despite the hard work and the many responsibilities you are expected to handle. There are no breaks provided, so you are constantly on your feet, performing a variety of tasks. In addition to customer service, you are often required to make calls, take statements, and do other tasks that aren't clearly outlined, which can lead to a lot of stress and confusion. The financial burden is also significant, as you are required to pay for your own internet connection and a backup power source, which adds extra costs that are not reimbursed. On top of that, the management doesn't offer any support or flexibility. When you need help, especially in difficult situations, supervisors like may yell at you, making you feel belittled and unimportant. If you ask any questions, they respond with frustration, as if you are asking something foolish. This lack of support, poor treatment, and the inability to address your basic needs make the job environment toxic and demoralizing. It's a very frustrating experience that many wouldn't wish on anyone.