Pros
People that work for Mercury are great. They care about the company but the company doesn’t care about them. Good Health insurance
Cons
2 years ago I would have never been able to say this . New Management has taken over & the work load along with QA requirements are insane. There is not enough time each day nor employees for all the work. Your claim loan will always be 120%. You are set up to fail. You’re hourly but they limit you to very strict OT. So you have 50 to 60 hours a week of work but expect to complete in 40 -42 hrs a week. Then when you don’t the QA process will find issues with your files. That leads to writing you up and making people scared for their jobs. This job is already extremely stressful but they make it so much worse.I know many adjusters have taken leave because of the stress put on them mostly from management. I’ve had adjusters call me crying saying they just can’t handle this and one going to her old job even though she was robbed at gun point twice. She said that was less stressful than working for this company now. Years ago they prided themselves on promoting from within. Now they only promote from outside the company. Some people like myself have been here 10 + years & love this company. But new management is only bring over management from their prior company.They keep you scared for your job to control you. This has become mental abuse. Most of the Property and CAT adjusters are looking for jobs. So, unless you like being overworked and scared for your job I would tell you to run from this once really great company.The old reviews talking about how great this company are true. The new reviews must be fake because within the property department I do not know anyone that’s happy or really wants to stay. Run and don’t look back.