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Merlin Entertainments

Engaged Employer

Not a Good Place to Work for High Talent Individuals, Unfortunately. - Manager Merlin Entertainments Employee Review

1.0
Nov 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Merlin Magic Pass for limited free admission to company attractions worldwide. A company with global presence. Affiliation with LEGO brand and IP is a huge plus for the parks. The Merlin Way or company values are brilliant. UK business and work experience is anecdotally, better than in North America.

Cons

There is a big talent drain in North America, in particularly within the management ranks. There is very little culture of accountability at the location level. General Managers who perform POORLY both objectively (business standards and key performance indicators) and subjectively (i.e., creating and fostering trusting relationships, communicating well, and genuinely exhibiting the Merlin values) have a very long "lifespan" within the organization. Turnover is horrendous throughout Merlin's Midway Attractions business. Very very very few high performing and inspirational managers within the North America organization. Compensation is subpar and medical benefits don't kick in until at least 60 days after hire date for full time.

Explore other reviews about Merlin Entertainments

5.0
Aug 27, 2025
Recommend
CEO approval
Business Outlook

Pros

- great training - 2 breaks and 1 lunch - nice people to work with

Cons

- got in trouble for someone else

5.0
Jun 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Leadership was amazing to work with, loved being able to have a flexible schedule and lots of perks.

Cons

Lots of constant change and restructuring.

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