Positive changes are happening, but slowly as company grows - Customer Support Specialist Mews Employee Review

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The company listens to its employees and tries to improve. The tools we are given allow us to grow individually and professionally. Finally, the trust and flexibility we all have helps mantaining a balanced lifestyle.

Cons

As the company grows the changes are slower but at least they are happening.

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Mews Response
3w
Thank you for taking the time to leave your review. Listening to our people is something we care deeply about. It's how we get better. We're really glad it's coming through in your experience.

Explore other reviews about Mews

5.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best corporate experience I’ve ever had. People are easy to engage with, you’re always able to go to anyone in the business for questions or requests, and there is a lot of opportunity for immense visibility (in a good way!). It’s a rare experience to feel so critical, valued, and individualized in a company and I have felt that every day over the last year. Truly a wonderful company with some really great people.

Cons

Can be really fast paced at times, you have to be willing to be self sufficient and a good getter mentality to handle ambiguous circumstances at times. With time zone challenges, you also have to be adaptable and quick for certain requests.

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Mews Response
6d
Thank you for such a thoughtful review. It’s wonderful to hear you’ve felt so valued, visible and able to make an impact over the past year. That’s the experience we want people to have at Mews. You’re right that our pace calls for proactivity and ownership, and working across time zones adds another layer of complexity to navigate. We’re glad that’s felt like a worthy trade-off.
3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

there are awesome people that work at mews!

Cons

- tons of internally meetings every single day that take away from reps being able to do their job - lots of internal trainings as well - processes were constantly changing - high quotas that are impossible to hit so you will not see much $ in commission

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