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      Mews

      Engaged Employer

      Mews reviews

      Not so great - Technical Support Specialist III Mews Employee Review

      1.0
      Jul 7, 2026
      Technical support specialist iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are great but upper management not so great. Pay and benefits

      Cons

      Inconsistent Training Unrealistic goals and expectations Ambiguous workflows Too many processes and useless meetings Platform Limitations especially billing and groups, it shouldn't be that complicated to split a bill guys! Work life balance Too many performance reviews, one a year is enough Crazy back log like insane

      Explore other reviews about Mews

      5.0
      Jul 6, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best corporate experience I’ve ever had. People are easy to engage with, you’re always able to go to anyone in the business for questions or requests, and there is a lot of opportunity for immense visibility (in a good way!). It’s a rare experience to feel so critical, valued, and individualized in a company and I have felt that every day over the last year. Truly a wonderful company with some really great people.

      Cons

      Can be really fast paced at times, you have to be willing to be self sufficient and a good getter mentality to handle ambiguous circumstances at times. With time zone challenges, you also have to be adaptable and quick for certain requests.

      avatar
      Mews Response
      6d
      Thank you for such a thoughtful review. It’s wonderful to hear you’ve felt so valued, visible and able to make an impact over the past year. That’s the experience we want people to have at Mews. You’re right that our pace calls for proactivity and ownership, and working across time zones adds another layer of complexity to navigate. We’re glad that’s felt like a worthy trade-off.
      4.0
      Apr 19, 2026
      Senior account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      A genuinely exciting place to work. The company is innovative, the product is strong and the team makes it easy to stay motivated. It’s rare to work somewhere that is not just keeping pace with the industry but actively shaping it and that energy is felt day to day.

      Cons

      The pace and ambition of the company can make things stressful at times. This comes with the territory of a fast-moving organization but it’s worth knowing going in.

      4
      avatar
      Mews Response
      2mo
      Thank you for such a thoughtful review. We’re really glad to hear that the energy, product, and team are making such a positive difference for you. We also appreciate your point about pace and prioritisation. As we continue to grow, we know the pace can feel intense, and we’re working to be more deliberate about where we focus. That includes investing in operational planning, OKRs, clearer communication around change, and AI tools that can help teams work more efficiently. We also know it takes ongoing effort to make that feel consistent and connected across teams. Thanks again for your feedback. It’s a good reminder for us to keep being clear about what matters most and why.
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