Everything You Look for in an Excellent Company - Customer Success Manager Mews Employee Review

5.0
Jan 11, 2023
Recommend
CEO approval
Business Outlook

Pros

- Unrivaled focus on employee wellbeing and work/life balance - Exceptional culture and opportunity for remote workers to also feel involved - Highly transparent, open, and honest both internally and externally

Cons

- Breadth of knowledge can at times make it difficult to quickly locate an answer - Size of company can at times make it difficult to accomplish simple tasks - Teams in non-EU locations are unable to engage as actively in happenings

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Mews Response
3y
Hi there, thank you so much for sharing your thoughts and experience with the world. By the looks of it, you're very much enjoying all the goodness that Mews has to offer. It's great to see you like the transparent, open, and honest culture we're cultivating at Mews. Thank you for the feedback on the improvements too, I agree that as Mews is scaling, we'll need to introduce processes that support the growth, also on the topic of non-EU team members. With regards to your advice; thank you for the recommendation about internal communications, I feel as we keep scaling, we'll find ways to optimize this too. Matthijs / Employer Branding Manager

Explore other reviews about Mews

5.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best corporate experience I’ve ever had. People are easy to engage with, you’re always able to go to anyone in the business for questions or requests, and there is a lot of opportunity for immense visibility (in a good way!). It’s a rare experience to feel so critical, valued, and individualized in a company and I have felt that every day over the last year. Truly a wonderful company with some really great people.

Cons

Can be really fast paced at times, you have to be willing to be self sufficient and a good getter mentality to handle ambiguous circumstances at times. With time zone challenges, you also have to be adaptable and quick for certain requests.

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Mews Response
1w
Thank you for such a thoughtful review. It’s wonderful to hear you’ve felt so valued, visible and able to make an impact over the past year. That’s the experience we want people to have at Mews. You’re right that our pace calls for proactivity and ownership, and working across time zones adds another layer of complexity to navigate. We’re glad that’s felt like a worthy trade-off.
3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

there are awesome people that work at mews!

Cons

- tons of internally meetings every single day that take away from reps being able to do their job - lots of internal trainings as well - processes were constantly changing - high quotas that are impossible to hit so you will not see much $ in commission

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