Constant threats while on training. Most unprofessional company I have ever experienced. - Customer Support Mews Employee Review

Thank you for your feedback. I'd like to address a few points raised in your review: Our train the trainer programme in Support lasts up 6 weeks and is run by a professional trainer who is fully dedicated to supporting our new joiners and making sure they have all the knowledge, tools and relationships they need to be successful in their roles. At Mews, we strive to create a safe, supportive environment for everyone to learn, especially our new starters, because we know there is a lot of information to digest in your first few months. To be clear, we don't tolerate any level of victimisation and will look into the claims you've raised. You've also raised concerns about your manager's ability. Upskilling our managers is a key focus at Mews. Last year we launched our Remarkable Managers programme giving our managers the opportunity to develop skills related to leading a team, including performance management and sharing feedback. We appreciate you sharing your review, it helps us to improve. If you'd like to discuss anything further, please get in touch with our people team