Great place to grow and learn - KYC Support Agent Mews Employee Review

5.0
Jul 22, 2024
Recommend
CEO approval
Business Outlook

Pros

I have been working at Mews since January 2024, and it has been a fantastic experience overall. The company offers a collaborative and supportive work environment that fosters personal and professional growth. The management team is approachable and always willing to listen to new ideas. Additionally, Mews offers: Excellent training and development programs Competitive benefits Friendly and inclusive company culture Opportunities for career advancement

Cons

Sometimes the workload can be high, so bear this in mind before applying if you are looking for a routine type of job. There are a lot of changes, so we need to constantly keep up with those, so you need to embrase and find changes exciting if you are applying. Communication across teams can be a little challenging at times given the fact we are all spread, therefore, you need not to be comfortable asking for information/help around.

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Mews Response
1y
Thanks so much for that amazing review, so happy to hear you are enjoying the journey. Yes the pressure is high, we are on a mission to change travel, so we do love a certain type of ambitious person who can thrive in this environment. Matt/CEO

Explore other reviews about Mews

5.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best corporate experience I’ve ever had. People are easy to engage with, you’re always able to go to anyone in the business for questions or requests, and there is a lot of opportunity for immense visibility (in a good way!). It’s a rare experience to feel so critical, valued, and individualized in a company and I have felt that every day over the last year. Truly a wonderful company with some really great people.

Cons

Can be really fast paced at times, you have to be willing to be self sufficient and a good getter mentality to handle ambiguous circumstances at times. With time zone challenges, you also have to be adaptable and quick for certain requests.

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Mews Response
1w
Thank you for such a thoughtful review. It’s wonderful to hear you’ve felt so valued, visible and able to make an impact over the past year. That’s the experience we want people to have at Mews. You’re right that our pace calls for proactivity and ownership, and working across time zones adds another layer of complexity to navigate. We’re glad that’s felt like a worthy trade-off.
3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

there are awesome people that work at mews!

Cons

- tons of internally meetings every single day that take away from reps being able to do their job - lots of internal trainings as well - processes were constantly changing - high quotas that are impossible to hit so you will not see much $ in commission

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