Corporate Office needs a wake-up call - Sales Associate Michaels Employee Review

1.0
May 26, 2012
Recommend
CEO approval
Business Outlook

Pros

The store manager, all managers work just as hard as the regular employees, sometimes harder.

Cons

Corporate has no clue how their policies affect their employees in all levels. They hire too many employees, knowing that most of them will get so few hours they will quit. (My scenario) Their stores will never run efficiently with their "first class service" because of their greediness. Only managers are full-time. Regular employees are part time, the store is understaffed, so you have to work your rear end off & try to do 3 things at once, while they get a few more bucks in their pocket because they didn't have to pay one or 2 more people to get things done up to their standards. So they end up with a line of disgruntled customers with one cashier, & disgruntled employees who see that there is no way to have the store run properly with too few employees working. It's hot in the store in the Summer-corporate is saving a few bucks by saving on the a/c, but at what cost?

Explore other reviews about Michaels

5.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits and the people there.

Cons

It was far away from me.

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Some great co-workers, employee discount, on site office benefits including a gym and cafe for breakfast/lunch, full suite of employee benefits at reasonable prices

Cons

Ridiculous amount of stress. Retail in general is often stressful but the amount of stress at Michaels is unnecessary and over the top. Constant last-minute changes by leadership to creative, promotions, products, and any other kind of changes. Things will be finalized and signed off on and delivered, and somebody will make a change at the last minute and things are constantly having to be redone. People are worn down and worn out. It’s the highest turnover rate of any place I’ve worked in retail at the corporate office. I’ve seen people take jobs and be gone within weeks. Leadership in some departments are extremely micromanaging and controlling even with employees that are tenured and have multiple years of experience. The stress level for both tenured and new employees is very high. Projects get discussed over and over and over again, decisions are made and then revisited again after decisions were made making delivery late and causing people to work unnecessarily in order to fix things that could’ve been done correctly the first time. The company tries really hard to make the workplace fun and offer activities, motivation, and incentives. Unfortunately they don’t offset what the environment is like working inside with some of the teams and expectations to actually deliver the work. Would not recommend.

See reviews by: Helpful|Rating|Date|All