It should be better. - Senior Framer Michaels Employee Review

3.0
Nov 18, 2013
Recommend
CEO approval
Business Outlook

Pros

-Can be (depending on your store or work crew) a fun working environment -If you're into crafting, you can enjoy working in a place surrounded by products you enjoy using, and put your knowledge to good use assisting others with their projects.

Cons

-As with most large-scale retailers, hours can be crazy (especially for full timers) -Pay is low, especially for skilled workers (custom framers) -No commission for conducting framing sales. They always push for higher numbers, despite offering no incentive -In the current economic state, there are many people working for the company at the store level who are more educated than their managers. This can create an environment where the manager feels it necessary to constantly keep their workers under their finger to prevent them from making any sort of advancement, for fear of losing their jobs to the more intelligent (and possibly qualified) employees. -Corporate is CONSTANTLY coming out with "exciting" new ideas that I swear are just their way of keeping busy to retain their jobs. When they finally find something that works, you can be sure they will change things again a month or two later, just for fun. Honestly, most of it makes zero sense, and it creates confusion and frustration in the workplace.

Explore other reviews about Michaels

5.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits and the people there.

Cons

It was far away from me.

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Some great co-workers, employee discount, on site office benefits including a gym and cafe for breakfast/lunch, full suite of employee benefits at reasonable prices

Cons

Ridiculous amount of stress. Retail in general is often stressful but the amount of stress at Michaels is unnecessary and over the top. Constant last-minute changes by leadership to creative, promotions, products, and any other kind of changes. Things will be finalized and signed off on and delivered, and somebody will make a change at the last minute and things are constantly having to be redone. People are worn down and worn out. It’s the highest turnover rate of any place I’ve worked in retail at the corporate office. I’ve seen people take jobs and be gone within weeks. Leadership in some departments are extremely micromanaging and controlling even with employees that are tenured and have multiple years of experience. The stress level for both tenured and new employees is very high. Projects get discussed over and over and over again, decisions are made and then revisited again after decisions were made making delivery late and causing people to work unnecessarily in order to fix things that could’ve been done correctly the first time. The company tries really hard to make the workplace fun and offer activities, motivation, and incentives. Unfortunately they don’t offset what the environment is like working inside with some of the teams and expectations to actually deliver the work. Would not recommend.

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