You're going to need additional sources of income... - Certified Custom Framer Michaels Employee Review

2.0
May 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Michaels is a good place to work for people with other part-time jobs. Co-workers are very sweet and easy to get along with. You can take classes for free and get discounts on craft supplies and custom framing orders. Taking-in orders is creative and fun when the customer is cooperative.

Cons

Most shifts are short, ranging from 3.5-5 hours long. 4-5 days per week. Pay is $8.03 per hour. You cannot support yourself on the pay here without having additional sources of income. Framing is NOT commission based. This company is also slow with raises. Employees are only eligible for raises after working with the company for a full year. And even then, the raise will be minimal. You'd be lucky to get a 25 cent raise. Associates on the floor make even less, ranging between $7.25 and $7.75 per hour. For closing shifts, framers are expected to either sweep the store floor or clean the bathrooms. And then they are expected to do go-backs and front-face the store. Why doesn't Michaels have a janitorial service? Management will constantly harass the framers if they do not complete a custom framing order every 25 minutes, even while juggling customers (taking-in orders and assisting customers with store products) and checking-in boxes (up to 30 in one day! ) of shipment. The floor is always short-staffed and management is always stressed out. Some associates only get 1 shift per week. Sometimes only 1 associate, a manger, and a framer close down the entire store. Working the truck/ stocking is also stressful for those associates, as they are always rushed and literally yelled at by management. The store makes thousands of dollars in framing everyday. Oftentimes doing $20,000 weeks. I know how much money I have made for this company and it makes me sick to know that I'm lucky to make $600 per month. As a framer, you are also expected to UP SELL to everyone and your reports are compared with the other framers. Customers can be nice but are often rude and have made my co-workers cry on several occasions. Apply here if you like to get jerked around with hours and be harassed by management.

Explore other reviews about Michaels

5.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits and the people there.

Cons

It was far away from me.

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Some great co-workers, employee discount, on site office benefits including a gym and cafe for breakfast/lunch, full suite of employee benefits at reasonable prices

Cons

Ridiculous amount of stress. Retail in general is often stressful but the amount of stress at Michaels is unnecessary and over the top. Constant last-minute changes by leadership to creative, promotions, products, and any other kind of changes. Things will be finalized and signed off on and delivered, and somebody will make a change at the last minute and things are constantly having to be redone. People are worn down and worn out. It’s the highest turnover rate of any place I’ve worked in retail at the corporate office. I’ve seen people take jobs and be gone within weeks. Leadership in some departments are extremely micromanaging and controlling even with employees that are tenured and have multiple years of experience. The stress level for both tenured and new employees is very high. Projects get discussed over and over and over again, decisions are made and then revisited again after decisions were made making delivery late and causing people to work unnecessarily in order to fix things that could’ve been done correctly the first time. The company tries really hard to make the workplace fun and offer activities, motivation, and incentives. Unfortunately they don’t offset what the environment is like working inside with some of the teams and expectations to actually deliver the work. Would not recommend.

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