Michaels Review - Anonymous employee Michaels Employee Review

3.0
Aug 5, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are a lot of good things about working here. I worked on the floor and as a cashier, so I was moving around constantly. I am an artist so the 30% discount was really nice for my art supplies.

Cons

The managers would require employees to obtain 15+ emails from customers per 2 hour shift. This hindered us from fully utilizing our time to tidy up the store (do "go-backs") and also help customers get what they need quickly. I was often asked to stand by the door my whole shift and ask customers to trade their e-mail for a coupon ( which they could easily get on their phones.) a total waste of time that could have been used to help customers and so forth.

Explore other reviews about Michaels

5.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits and the people there.

Cons

It was far away from me.

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Some great co-workers, employee discount, on site office benefits including a gym and cafe for breakfast/lunch, full suite of employee benefits at reasonable prices

Cons

Ridiculous amount of stress. Retail in general is often stressful but the amount of stress at Michaels is unnecessary and over the top. Constant last-minute changes by leadership to creative, promotions, products, and any other kind of changes. Things will be finalized and signed off on and delivered, and somebody will make a change at the last minute and things are constantly having to be redone. People are worn down and worn out. It’s the highest turnover rate of any place I’ve worked in retail at the corporate office. I’ve seen people take jobs and be gone within weeks. Leadership in some departments are extremely micromanaging and controlling even with employees that are tenured and have multiple years of experience. The stress level for both tenured and new employees is very high. Projects get discussed over and over and over again, decisions are made and then revisited again after decisions were made making delivery late and causing people to work unnecessarily in order to fix things that could’ve been done correctly the first time. The company tries really hard to make the workplace fun and offer activities, motivation, and incentives. Unfortunately they don’t offset what the environment is like working inside with some of the teams and expectations to actually deliver the work. Would not recommend.

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