Great benefits and remote work, but high turnover concerns - Client Support Representative Midi Health Employee Review

I feel heard. I do great work. Values work/life balance. Great teamwork. Able to create community despite being remote.

Typical Start Up Issues, not negatives that outweigh the positives.

Meaningful work helping women through menopause and weight management. Fully remote position with flexible scheduling. The mission is rewarding, and there are opportunities to develop expertise in women's health.

Compensation is below market for experienced nurse practitioners. There is no 401(k) match, and the health insurance benefits are disappointing, including limited coverage for the company's own services. Frequent provider turnover results in patients being reassigned multiple times, disrupting continuity of care. Very short appointment slots and increasing productivity demands prioritize quantity over quality, making it difficult to build therapeutic relationships, provide comprehensive care, and earn bonus incentives.