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Midland Credit Management

Engaged Employer

Very High Turnover Rate, Many Fake Reviews on This Page - Legal Specialist Midland Credit Management Employee Review

1.0
Aug 5, 2019
Recommend
CEO approval
Business Outlook

Pros

They give out mini granola bars once a year to show their appreciation.

Cons

Poor senior management, low pay, no transparency. They use biased surveys to claim they are a good place to work but it's a lie because they force employees to take these surveys and monitor the computers so they know if you wrote anything bad. People are under pressure to answer positively. Senior management also "encourages" employees on their website to write good reviews on Glassdoor so their ratings don't look so bad to potential candidates. The truth is the turnover rate is so high it's staggering. The CEO and higher ups do not care about people leaving in masses because they do not value loyalty or quality. It's a poorly run company which is why there are so many lawsuits against them. The higher career opportunities are typically give to outsiders which makes no sense. They brag about making billions of dollars at company meetings but do you think that ever trickles down to the rest of the employees? No. And their technology is stuck in the stone ages.

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Midland Credit Management Response
6y
Hello,Thank you for your feedback. We are sorry that you had a negative experience during your time at MCM/Encore. We strive to ensure every employee has a genuine voice through employee feedback surveys, round tables, tenure check ins, and by encouraging everyone to speak to their local HR Business Partner whenever they feel there is an issue or concern. We wish you the best of luck in your future endeavors.

Explore other reviews about Midland Credit Management

5.0
Mar 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- incredibly flexible (hybrid, 1 day in person) - great mentorship and guidance - happy employee life and work balance

Cons

- more independent and not much need for regular face-to-face interactions (pro/con depending on your preferences)

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Midland Credit Management Response
4mo
Thank you for sharing your experience with us! We’re happy to hear that your internship has offered valuable mentorship, flexibility, and a healthy work–life balance. We appreciate your note about the independent nature of the role as well — preferences vary, and feedback like yours helps us support interns in the ways that work best for them. Thanks again for your contributions, and we’re glad to have you on the team!
4.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people who make it worth it and flexibility with hybrid model

Cons

Less flexibility in needing certain flex days other than designated days

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Midland Credit Management Response
1w
Thank you for sharing your feedback and for being a part of Midland Credit Management. We're delighted to hear that you value our collaborative team culture and the flexibility offered through our hybrid work model. Creating an environment where employees feel supported and connected remains a key priority for us. We also appreciate your feedback regarding flex day options. We're continually evaluating our policies and programs to balance business needs with employee flexibility, and insights like yours help inform those discussions. Thank you for your recommendation and for contributing to our team's success. We look forward to continuing to enhance the employee experience at MCM.
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