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Midland Credit Management

Engaged Employer

Too much stress - Account Manager Midland Credit Management Employee Review

1.0
Apr 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Not enough management, goals are too high.

Cons

Cannot make consistent commission, low hourly wage.

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Midland Credit Management Response
5y
Thank you for your feedback. At MCM, we maintain high quality control standards for all of our call center employees ensuring the highest levels of service for our consumers. We believe in ‘Pay for Performance’ and focus heavily on good on-boarding, coaching, training, and development of our employees, giving them the tools needed to succeed. Some of the great perks of being an Account Manager include uncapped commission, no weekend hours, paid time off, paid volunteer time off, and floating holidays allowing you a great work/life balance and benefits which empower you to be your best inside and outside the office.

Explore other reviews about Midland Credit Management

5.0
Mar 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- incredibly flexible (hybrid, 1 day in person) - great mentorship and guidance - happy employee life and work balance

Cons

- more independent and not much need for regular face-to-face interactions (pro/con depending on your preferences)

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Midland Credit Management Response
4mo
Thank you for sharing your experience with us! We’re happy to hear that your internship has offered valuable mentorship, flexibility, and a healthy work–life balance. We appreciate your note about the independent nature of the role as well — preferences vary, and feedback like yours helps us support interns in the ways that work best for them. Thanks again for your contributions, and we’re glad to have you on the team!
4.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people who make it worth it and flexibility with hybrid model

Cons

Less flexibility in needing certain flex days other than designated days

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Midland Credit Management Response
1w
Thank you for sharing your feedback and for being a part of Midland Credit Management. We're delighted to hear that you value our collaborative team culture and the flexibility offered through our hybrid work model. Creating an environment where employees feel supported and connected remains a key priority for us. We also appreciate your feedback regarding flex day options. We're continually evaluating our policies and programs to balance business needs with employee flexibility, and insights like yours help inform those discussions. Thank you for your recommendation and for contributing to our team's success. We look forward to continuing to enhance the employee experience at MCM.
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