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Milan Laser Hair Removal

Engaged Employer

Toxic Company Culture - Sales Manager Milan Laser Hair Removal Employee Review

1.0
Nov 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Free laser hair removal for employees

Cons

Position is way oversold during the interview process. They make it seem like a dream job. This can’t be farther from the truth. You are expected to close 80% of the consults you see. The other KPI’s are also ridiculously high. Management bullies you constantly if you’re not making your goals. If you don’t achieve them in consecutive months your job is on the line. All of your consultations are watched and listened to by management. You and your consult guests have zero privacy. They even want you to do all your calls and follow ups with the camera on. This is so they can dissect everything you say and critique it. Zero work life balance. I spent lots of nights and weekends catching up on administrative work if I was booked with consultations all day. Company sales approach is very “used car salesman”. You are expected to lie to clients about promotions “that will never happen again”. You are forbidden to give pricing unless they book a consultation. If they don’t purchase, for whatever reason, it’s goes against you. Be expected to call and harass customers constantly to get them to reconsider. The company is very “cult-like”. If you don’t drink the kool-aid you will be treated poorly. This includes suggesting more transparent business practices. If you value being authentic over greed, this job isn’t for you. Note: Upper management holds contests to see which clinics can post the most positive reviews here. So that should give you an idea of how credible those reviews are!

Explore other reviews about Milan Laser Hair Removal

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Has Good work life balance

Cons

A lot of staff overturn

avatar
Milan Laser Hair Removal Response
1w
Thank you for sharing your feedback. We're glad to hear you've experienced a positive work-life balance in your role. We also appreciate your perspective regarding turnover and understand the impact it can have on teams. Feedback like this is valuable as we continue working to support our employees and strengthen the overall team experience.
1.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at Milan was most enjoyable when you had a strong, supportive team. The relationships with coworkers made the days fun, and I really enjoyed the consultative side of sales—getting to know clients, helping them feel more confident, and being part of their journey. It was rewarding to build genuine connections while working for a company with a strong brand and quality service.

Cons

Just about everything else :( The lack of support from upper management was the biggest challenge. Our Regional Sales Manager was responsible for too many clinics, which made it difficult to receive the guidance and support our team needed. When our Clinic Manager went on maternity leave, I was expected to take on many of those responsibilities with little direction or assistance. After she decided not to return, I wasn't even given the opportunity to interview for the Clinic Manager position despite stepping up during that transition. The experience left me feeling undervalued, unsupported, and overlooked, especially after the additional responsibilities I had taken on.

avatar
Milan Laser Hair Removal Response
1w
Thank you for sharing your experience. We appreciate your feedback on team dynamics and the need for more support from management. Your insights are valuable as we strive to improve our operations and ensure our employees feel valued and supported in their roles.
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