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Milan Laser Hair Removal

Engaged Employer

Milan Laser Hair Removal reviews

3.7

64% would recommend to a friend

(1,300 total reviews)
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Clint Weiler

67% approve of CEO

60% positive business outlook

Milan Laser Hair Removal has an employee rating of 3.7 out of 5 stars, based on 1,300 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Milan Laser Hair Removal employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Reviews by job title

1K reviews
1.0
Jul 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Free Laser Hair Removal Decent Benefits Unlimited PTO

Cons

When I originally joined the company 5 years ago- it was great, company was making smart moves, I felt really welcomed and that my opinion and job mattered. Flash forward- company grew way too fast, they became very reactionary, and it was just chaos. Every week it was a new pivot to do damage control. Not even 9 month ago, they were handing out promotions and huge raises, and hiring people for all kinds of obscure roles. About 4 months ago they laid off about 14 HQ staff, with the assurance- "This isn't going to continue to happen- just a one time thing" Well on Monday, 7/22/24 41 people's lives got blind sided by being laid off. These people did not even make it into the office- they received a phone call early in the morning, with their bosses reading word for word off a script along with HR telling them "Don't bother". All while the CEO and other executives are radio silent or nowhere to be found. Everyone's personal items thrown into boxes and "being sent out". It's truly a kick in the face for myself and all of those individuals who truly believed in the #MilanMagic and worked their butts off for that company.

3.0
Mar 26, 2024

Was great 2 years ago

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employees receive free laser hair removal, my co-workers were rockstars

Cons

It has taken me a while to write this review because I wanted to be removed from Milan long enough to consider my entire time with the company. I held a higher titled position at Milan for 2 years. When I began in Milan, it was like a dream come true. I was engulfed with culture, acceptance, and support. I felt that way for about the first 6 months I worked at Milan. I was almost waiting for something to go wrong because it was that amazing! Everything changed last year when they expanded too large and too fast. ALL culture was lost. ALL sense of security was lost. ALL trust in my leader to support me was lost because she was overwhelmed with her new clinics. My last year and a half were battles over an extreme lack of staffing, unimaginable amounts of customer complaints, and an extreme lack of company support to rectify these issues. I had high hopes for a long and fulfilling career at Milan, and it was crushed in a short 6 months. Why did I stay? I was hopeful the tide would turn, and it did not, so I left. If you do not buy into their "cult-like" environment, they will find a way to make you miserable so that you quit.

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Milan Laser Hair Removal Response
2y
Thank you for sharing your experience. It's disheartening to hear about the challenges you faced during your time at Milan. We strive to foster a supportive and inclusive environment, and it's clear we fell short of your expectations. Your feedback is valuable, and we're committed to addressing these issues to improve the employee experience for all. If you're open to further discussion, we encourage you to reach out to our HR team at hr@milanlaser.com so we can better understand your concerns and work towards positive changes.
2.0
Jul 15, 2024

Go back to the basics.

Recommend
CEO approval
Business Outlook

Pros

-amazing job if you are fully staffed, have a team that gets along, can hit goals each month, and ignore corporate politics -some regionals are incredible, some are not which makes or breaks your experience working day to day -selling LHR is pretty fun and life changing for a lot of people

Cons

-lack of support from corporate -constant changes that impact pay -contracts don't exist (anyone can cancel their package and it is deducted from your pay, also your offer letter means nothing and pay rates can change just because) -extremely low base salary for managers and insanely low hourly rate for client specialists -company doesn't uphold core values and mission as promised, even though they say they do -be ready to pivot at any second, corporate laid off dozens of people this year, but opened another 30 locations -money means everything to the owners/investors and they don't care about anything other than revenue -you are replaceable

Viewing 1 - 3 of 1,300 Reviews

Glassdoor has 1,314 Milan Laser Hair Removal reviews submitted anonymously by Milan Laser Hair Removal employees. Read employee reviews and ratings on Glassdoor to decide if Milan Laser Hair Removal is right for you.