Was great 2 years ago - Anonymous employee Milan Laser Hair Removal Employee Review

It has taken me a while to write this review because I wanted to be removed from Milan long enough to consider my entire time with the company. I held a higher titled position at Milan for 2 years. When I began in Milan, it was like a dream come true. I was engulfed with culture, acceptance, and support. I felt that way for about the first 6 months I worked at Milan. I was almost waiting for something to go wrong because it was that amazing! Everything changed last year when they expanded too large and too fast. ALL culture was lost. ALL sense of security was lost. ALL trust in my leader to support me was lost because she was overwhelmed with her new clinics. My last year and a half were battles over an extreme lack of staffing, unimaginable amounts of customer complaints, and an extreme lack of company support to rectify these issues. I had high hopes for a long and fulfilling career at Milan, and it was crushed in a short 6 months. Why did I stay? I was hopeful the tide would turn, and it did not, so I left. If you do not buy into their "cult-like" environment, they will find a way to make you miserable so that you quit.