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Milan Laser Hair Removal

Engaged Employer

Psychological Manipulation - Clinic Manager Milan Laser Hair Removal Employee Review

1.0
Apr 20, 2024
Recommend
CEO approval
Business Outlook

Pros

There’s only one pro, your coworkers who deal with the same stress as you do…

Cons

This is unequivocally the worst donkey show of a company to work for… In the job description where it’s stated you will work closely with your Regional manager be for warned this is where the “Milan Magic” really comes into play. Be prepared to be belittled and berated like a child, even if you close the sale they will tell you how to improve your skills and what you should have said. This is not constructive criticism it’s down tight harassment to the point it becomes abusive. Also be aware your life is on candid camera. You can be watched on cameras during consultations by sometimes as many as 12 other managers that share your role. They call these “watch parties” and they will also intervene to share their criticism. The Mean Girls are real. Gaslighted scenarios are also projected on a daily basis, where you actually question yourself to the extreme of wait a minute that didn’t happen, nor is it true. The company cares more about KPI, and a percentage of no show ratios and client reviews, more than they care about if you actually hit your sales goal. Hense the reason being is that your regional only bonuses if you hit that percentage goal… The company is run with cult like behaviors and if you don’t obide by their one sided dictatorship rest assured you will be vanquished. Run by greed, forcing employees to dummy down and basically beg clients for reviews and to buy more when competitors have the same lasers and don’t rip off consumers….

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Milan Laser Hair Removal Response
2y
Thank you for sharing your perspective. We are sorry to hear that you had a negative experience. We take your claims seriously and strive to maintain a respectful and supportive work environment. We will review your feedback and take appropriate action to address any concerns or issues raised. Please be encouraged to provide any additional detail you have to hr@milanlaser.com. We value the well-being and professional growth of our employees and aim to create a positive and inclusive workplace for all. We appreciate you bringing this to our attention and with your partnership, will work to ensure that our values and behaviors align with our employees' experiences.

Explore other reviews about Milan Laser Hair Removal

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Has Good work life balance

Cons

A lot of staff overturn

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Milan Laser Hair Removal Response
2w
Thank you for sharing your feedback. We're glad to hear you've experienced a positive work-life balance in your role. We also appreciate your perspective regarding turnover and understand the impact it can have on teams. Feedback like this is valuable as we continue working to support our employees and strengthen the overall team experience.
1.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at Milan was most enjoyable when you had a strong, supportive team. The relationships with coworkers made the days fun, and I really enjoyed the consultative side of sales—getting to know clients, helping them feel more confident, and being part of their journey. It was rewarding to build genuine connections while working for a company with a strong brand and quality service.

Cons

Just about everything else :( The lack of support from upper management was the biggest challenge. Our Regional Sales Manager was responsible for too many clinics, which made it difficult to receive the guidance and support our team needed. When our Clinic Manager went on maternity leave, I was expected to take on many of those responsibilities with little direction or assistance. After she decided not to return, I wasn't even given the opportunity to interview for the Clinic Manager position despite stepping up during that transition. The experience left me feeling undervalued, unsupported, and overlooked, especially after the additional responsibilities I had taken on.

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Milan Laser Hair Removal Response
1w
Thank you for sharing your experience. We appreciate your feedback on team dynamics and the need for more support from management. Your insights are valuable as we strive to improve our operations and ensure our employees feel valued and supported in their roles.
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