Marketing - Anonymous employee Miles IT Employee Review

1.0
May 23, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-works were nice and genuinely tried to help each other out.

Cons

Management has no idea what they’re doing. The marketing department’s turnover rate is insane from both people leaving and people being fired. You won’t learn much because the managers don’t know what they’re doing so good luck figuring out what you’re supposed to me doing. Also, don’t believe the positive reviews you see on here. The majority are in fact fake. As you’ll see, they are all written in close proximity to each other and very vague.

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Miles IT Response
8y
Thank you for taking the time to write this review. Your post on Glassdoor is anonymous, yet I am confident you and I met through our recruiting process, orientation, and other business interaction. I am glad that you enjoyed working with your co-workers. I am sorry you had a bad experience with your manager. That was not my goal. Your experience does not align with what we believe and want our culture to be at Miles Technologies. We place great emphasis on the manager's relationship with their direct reports. As part of this, we provide ongoing management and leadership training. We encourage our managers and staff to communicate openly and honestly so that we can work together to make sure we are all feel good about the work we do every day and continue to work towards accomplishing our goals. This is all a part of our effort to continuously improve. We have never engaged in any fake reviews, and we do not require anyone to post a review. The reviews online are completely voluntary, and of course, we appreciate and value the feedback from candidates, active employees and former employees. We wish you the best of luck in your future endeavors as we do for all of our former employees.

Explore other reviews about Miles IT

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Family comes first here at Miles IT. I work from home because I have kids in school and kids with special needs. Miles IT offers the flexibility I need to take care of them. Miles IT offers great opportunities for advancement and expanding your knowledge. Everyone I work with is super friendly, and we all strive to support and help each other succeed. We may have many divisions, but we are all one company, and we ensure each other's success.

Cons

Sometimes, I work a bit longer hours because I am so engaged in something that I can't stop until I'm done. (maybe that is my ADHD talking)

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Miles IT Response
2mo
Thank you for taking the time to write this review. I am glad that you are enjoying your time at Miles!
3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place for IT beginners. They put family first and offer great flexibility with work-from-home shift timings. It’s a great environment for learning new skills and gaining hands-on technical exposure.

Cons

The company suffers from poor workload management, continuously loading tasks onto overwhelmed employees while senior staff are too busy to offer timely help. Management fails to value seasoned employees, routinely ignoring their feedback and opinions. Instead, the culture leans into unnecessary micromanagement, where employees are constantly criticized for petty mistakes that do not impact the customer, leaving staff feeling unappreciated. Combined with the complete absence of an HR department to address behavioral issues, this creates a highly stressful and toxic work environment.

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Miles IT Response
4d
Thank you for taking the time to write this review. We, as a company, are committed to creating a comfortable, transparent, and collaborative environment for all employees, so I am disappointed to hear some of your feedback. Glassdoor reviews are anonymous, but if you would like to talk more about this, please reach out so we can discuss further.
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