Proud to be a part of our organization - Anonymous employee Miles IT Employee Review

5.0
Feb 12, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

CEO really cares for our team members and their futures, and its true! There is no smoke and mirrors, just take the time to have a few conversations or hear of others experiences and it will be evident. Team members care about each other. Fast paced challenging environment that keeps you active/busy, making the days go by fast with a lot of learning opportunities. Your empowered with the ability to make suggestions and provide feedback across all channels to help improve the organization. Keeping quiet is pretty much frowned upon. Stocked Fridge, Workout Equipment, and fun stuff like pool/ping pong tables, pinball machine etc. promote good health and the ability to take a "breather" in the event that you end up in a stressful situation. Career advancement paths and opportunities are almost always available for those that want to work for it. There have even been instances where new positions have been created.

Cons

We are a rapidly growing company. We do a great job as a services organization which promotes the same. The "Con" in this for me is not being able to build a relationship with everyone in the office.

Explore other reviews about Miles IT

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Family comes first here at Miles IT. I work from home because I have kids in school and kids with special needs. Miles IT offers the flexibility I need to take care of them. Miles IT offers great opportunities for advancement and expanding your knowledge. Everyone I work with is super friendly, and we all strive to support and help each other succeed. We may have many divisions, but we are all one company, and we ensure each other's success.

Cons

Sometimes, I work a bit longer hours because I am so engaged in something that I can't stop until I'm done. (maybe that is my ADHD talking)

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Miles IT Response
2mo
Thank you for taking the time to write this review. I am glad that you are enjoying your time at Miles!
3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place for IT beginners. They put family first and offer great flexibility with work-from-home shift timings. It’s a great environment for learning new skills and gaining hands-on technical exposure.

Cons

The company suffers from poor workload management, continuously loading tasks onto overwhelmed employees while senior staff are too busy to offer timely help. Management fails to value seasoned employees, routinely ignoring their feedback and opinions. Instead, the culture leans into unnecessary micromanagement, where employees are constantly criticized for petty mistakes that do not impact the customer, leaving staff feeling unappreciated. Combined with the complete absence of an HR department to address behavioral issues, this creates a highly stressful and toxic work environment.

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Miles IT Response
6d
Thank you for taking the time to write this review. We, as a company, are committed to creating a comfortable, transparent, and collaborative environment for all employees, so I am disappointed to hear some of your feedback. Glassdoor reviews are anonymous, but if you would like to talk more about this, please reach out so we can discuss further.
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