Client CIO - Client CIO Miles IT Employee Review

5.0
Aug 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Work-Life balance is the best I've seen. The company is fast growing - do your job well and you've got a very stable employment future. The position of CIO is a highly respected role within the company. It's exciting, fast paced and keeps you on your toes with all kinds of technologies. You're responsible for your client's over-all experience with Miles and as such find yourself in ad-hoc management roles with support and project groups on a regular basis ... as such you will definitely keep your leadership and management skills sharp.

Cons

Miles is a quickly growing company with services that are in high demand by it's rapidly expanding client base. Sometimes this means your attention can get pulled in many directions at once, but the company is also really good at recognizing employee thresholds and pivoting, or putting into place new organizational ideas, to keep employee workloads reasonable. You have to be ready for a shifting set of responsibilities to work here ... but if you are flexible you'll be right at home.

Explore other reviews about Miles IT

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Family comes first here at Miles IT. I work from home because I have kids in school and kids with special needs. Miles IT offers the flexibility I need to take care of them. Miles IT offers great opportunities for advancement and expanding your knowledge. Everyone I work with is super friendly, and we all strive to support and help each other succeed. We may have many divisions, but we are all one company, and we ensure each other's success.

Cons

Sometimes, I work a bit longer hours because I am so engaged in something that I can't stop until I'm done. (maybe that is my ADHD talking)

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Miles IT Response
2mo
Thank you for taking the time to write this review. I am glad that you are enjoying your time at Miles!
3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place for IT beginners. They put family first and offer great flexibility with work-from-home shift timings. It’s a great environment for learning new skills and gaining hands-on technical exposure.

Cons

The company suffers from poor workload management, continuously loading tasks onto overwhelmed employees while senior staff are too busy to offer timely help. Management fails to value seasoned employees, routinely ignoring their feedback and opinions. Instead, the culture leans into unnecessary micromanagement, where employees are constantly criticized for petty mistakes that do not impact the customer, leaving staff feeling unappreciated. Combined with the complete absence of an HR department to address behavioral issues, this creates a highly stressful and toxic work environment.

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Miles IT Response
4d
Thank you for taking the time to write this review. We, as a company, are committed to creating a comfortable, transparent, and collaborative environment for all employees, so I am disappointed to hear some of your feedback. Glassdoor reviews are anonymous, but if you would like to talk more about this, please reach out so we can discuss further.
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