Inclusive workplace, every opinion counts... - Director of Software Technologies Miles IT Employee Review

5.0
Nov 5, 2014
Recommend
CEO approval
Business Outlook

Pros

There is always room for growth. If you have the vision and the merit you can achieve all your goals here. You could be in any position and share ideas about any aspect of the company and the idea would be listened to and thought upon. There is an eclectic mix of people from various parts of the world with varied experiences in life. You always get to hear about different perspectives and everyday you learn something new. Every individual's career matters and a lot of time is spent in creating forward thinking careers. Being a working mother is challenging but at Miles they make you feel at ease and not guilty about paying attention to your family. In fact one of our core beliefs is that family comes first and in case there is a need there are always people available to help you at work so you can meet your family obligations without having to feel bad about it. In a nut shell it feels like your business and workplace is like second family!

Cons

Every organization has issues they need to deal with - the good part about Miles is that there is no denial. We don't shy away from them. We address them head on and try to come up solutions to fix a problem. Some things take longer to address than others but they are never ignored.

Explore other reviews about Miles IT

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Family comes first here at Miles IT. I work from home because I have kids in school and kids with special needs. Miles IT offers the flexibility I need to take care of them. Miles IT offers great opportunities for advancement and expanding your knowledge. Everyone I work with is super friendly, and we all strive to support and help each other succeed. We may have many divisions, but we are all one company, and we ensure each other's success.

Cons

Sometimes, I work a bit longer hours because I am so engaged in something that I can't stop until I'm done. (maybe that is my ADHD talking)

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Miles IT Response
2mo
Thank you for taking the time to write this review. I am glad that you are enjoying your time at Miles!
3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place for IT beginners. They put family first and offer great flexibility with work-from-home shift timings. It’s a great environment for learning new skills and gaining hands-on technical exposure.

Cons

The company suffers from poor workload management, continuously loading tasks onto overwhelmed employees while senior staff are too busy to offer timely help. Management fails to value seasoned employees, routinely ignoring their feedback and opinions. Instead, the culture leans into unnecessary micromanagement, where employees are constantly criticized for petty mistakes that do not impact the customer, leaving staff feeling unappreciated. Combined with the complete absence of an HR department to address behavioral issues, this creates a highly stressful and toxic work environment.

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Miles IT Response
4d
Thank you for taking the time to write this review. We, as a company, are committed to creating a comfortable, transparent, and collaborative environment for all employees, so I am disappointed to hear some of your feedback. Glassdoor reviews are anonymous, but if you would like to talk more about this, please reach out so we can discuss further.
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