Good Coworkers - Upper Management/Pay Disconnect - Anonymous employee Miles IT Employee Review

3.0
Sep 4, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Flexibility with where physically you work + Flex Time - Supportive coworkers on same pay/class bracket as you - Continual attempts to improve diversity in teams by company as a whole

Cons

- Underpays their employees, then says that they pay standard wages on Glassdoor, or blames employees for not asking for more. - Monthly updates by CEO pressure for growth and place responsibility of lack of pay on employees - Immediate management is sympathetic to company wide issues, but it feels like the C Suite of the company is completely disconnected from the daily life/struggles of the working class of the company

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Miles IT Response
2y
Thank you for taking the time to write this review and provide your feedback. When people build their career with us, they experience many raises in their salary and continue to have a competitive salary as they advance their skill sets. The cost of living varies greatly in different areas. Being a largely remote company with employees across the country (and around the globe) we set our salary ranges to a national average. The goal for our monthly "Good News Updates" is to celebrate our growth and successes as a company and to keep employees informed of news within Miles IT. Our intention is not to place blame, but to acknowledge that we are a team and every employee takes part in making us a great company.

Explore other reviews about Miles IT

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Family comes first here at Miles IT. I work from home because I have kids in school and kids with special needs. Miles IT offers the flexibility I need to take care of them. Miles IT offers great opportunities for advancement and expanding your knowledge. Everyone I work with is super friendly, and we all strive to support and help each other succeed. We may have many divisions, but we are all one company, and we ensure each other's success.

Cons

Sometimes, I work a bit longer hours because I am so engaged in something that I can't stop until I'm done. (maybe that is my ADHD talking)

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Miles IT Response
2mo
Thank you for taking the time to write this review. I am glad that you are enjoying your time at Miles!
3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place for IT beginners. They put family first and offer great flexibility with work-from-home shift timings. It’s a great environment for learning new skills and gaining hands-on technical exposure.

Cons

The company suffers from poor workload management, continuously loading tasks onto overwhelmed employees while senior staff are too busy to offer timely help. Management fails to value seasoned employees, routinely ignoring their feedback and opinions. Instead, the culture leans into unnecessary micromanagement, where employees are constantly criticized for petty mistakes that do not impact the customer, leaving staff feeling unappreciated. Combined with the complete absence of an HR department to address behavioral issues, this creates a highly stressful and toxic work environment.

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Miles IT Response
5d
Thank you for taking the time to write this review. We, as a company, are committed to creating a comfortable, transparent, and collaborative environment for all employees, so I am disappointed to hear some of your feedback. Glassdoor reviews are anonymous, but if you would like to talk more about this, please reach out so we can discuss further.
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