Love the job but the pay and benefits are horrible - Customer Service Manager (CSM) Million Air Employee Review

2.0
May 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Amazing customers. Cool airplanes. Fun working environment, the team is like family.

Cons

Owners don't care that their team members are struggling financially. They don't want to pay more even though we all know that they make plenty of money, especially with some of our contracts. Drama...some employees feel like their roll is more important than others and that they are in charge of everyone. We don't have an on site HR, and the person that fills that roll shares what everyone says to others.

Explore other reviews about Million Air

5.0
Mar 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Cool people to work with

Cons

Management is a little crazy

4.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Healthcare benefits available upon start

Cons

On call shifts required weekly

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