Great family atmosphere - Customer Support Engineer Mimecast Employee Review

5.0
Sep 14, 2016
Recommend
CEO approval
Business Outlook

Pros

I've been at Mimecast for over 4 years, all within service delivery. Love the company and the team, don't want to work anywhere else. 4 members of the support team have been rewarded for their hard work in the last 3 months, work hard and you'll progress within the company.

Cons

Expect to work hard, yes we have targets to make but these are easily achievable. Nothing different from any other company you'll work in.

Explore other reviews about Mimecast

5.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great office, catered lunch daily. Great benefits, 4 weeks PTO to start plus paid holidays, floating holidays, sick time. Culture is flexible, vibrants, friendly people.

Cons

Frequent changed and pivoting but senior leadership listens to employees which is good.

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The people (some) Struggling to find more

Cons

Mimecast used to be a great place to work with good tech and strong values. The culture is toxic and incredibly unhealthy. They will promote you without an increase in pay. Recognition is a joke. The CEO is actively running the company into the ground. Sales leadership repeatedly meddles into and destroys sales opportunities and turns around to blame the sales team. The product is a mess with no strategy. only thing that's clear is the direction in which it is going, down.

4
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