Don't expect to make a difference - Senior Technical Operations Engineer Mimecast Employee Review

1.0
Jan 17, 2012
Recommend
CEO approval
Business Outlook

Pros

Large multi-continental network Start-up environment Good compensation package

Cons

24x7 pager duty where you will be woken up each night to perform mundane tasks that can be automated No documentation of how to support the platform that you are responsible for Automation is frowned upon and not trusted Most developers and overseas Tech Ops are unhelpful and do not answer questions Extremely cliquey

Explore other reviews about Mimecast

5.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great office, catered lunch daily. Great benefits, 4 weeks PTO to start plus paid holidays, floating holidays, sick time. Culture is flexible, vibrants, friendly people.

Cons

Frequent changed and pivoting but senior leadership listens to employees which is good.

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The people (some) Struggling to find more

Cons

Mimecast used to be a great place to work with good tech and strong values. The culture is toxic and incredibly unhealthy. They will promote you without an increase in pay. Recognition is a joke. The CEO is actively running the company into the ground. Sales leadership repeatedly meddles into and destroys sales opportunities and turns around to blame the sales team. The product is a mess with no strategy. only thing that's clear is the direction in which it is going, down.

4
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