Would not recommend - Client Services Mimecast Employee Review

2.0
Jul 16, 2020
Recommend
CEO approval
Business Outlook

Pros

Flexible working, fruit in the kitchen, great location in Old Street

Cons

Think twice before you join this company - it is all about sales and you can also find the culture immature and unprofessional. The management is poor.

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Mimecast Response
6y
Thank you for taking the time to offer feedback on your experience. Employee feedback is important to us as we all work to model behaviors consistent with the Mimecast Way, so we encourage the use of resources like our employee engagement surveys to address organizational opportunities while having open dialogue with your manager. Related to your thoughts about the sales focus, we pride ourselves on creating a collaborative, empathetic, and flexible work environment that prioritizes our employees, our customers and our communities. Examples of this include our world-class customer service, robust employee-facing development programs, and our extensive global philanthropic efforts. We’re also investing heavily in programs to support and grow our managers and leadership, so that we can continue to support Mimecasters.

Explore other reviews about Mimecast

5.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great office, catered lunch daily. Great benefits, 4 weeks PTO to start plus paid holidays, floating holidays, sick time. Culture is flexible, vibrants, friendly people.

Cons

Frequent changed and pivoting but senior leadership listens to employees which is good.

1.0
Jul 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No pros that you can't get at another company. There are some amazing people left here, but not many - most have been layed off or have jumped ship to avoid said layoffs.

Cons

Mimecast is a company that, unfortunately, no longer cares about their employees after being acquired by Permira a few years ago. Rolling, silent layoffs are near constant, so you never know whether or not you're next on the chopping block this month. Benefits have been on a steady decline for years, pay raises and salary are borderline embarassing (and their main NA office is in one the highest cost of living areas in the state FYI), the culture is one of genuine disdain for their workers, the company can't stop hemorrhaging customers due to their lack of innovation. Leadership is chaotic and constantly changing.

5
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