Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Mimecast

      Engaged Employer

      Mimecast reviews

      Outstanding support team for a company that does not value them - Technical Support Engineer Mimecast Employee Review

      3.0
      Jan 19, 2021
      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best Support Team I've ever had the pleasure to work with.

      Cons

      Training left a lot to be desired. Also, morale on the team was perpetually low as a result of a lack od resources and an overabundence of apathy towards Support from higher ups.

      avatar
      Mimecast Response
      5y
      Thank you for your feedback. We are glad to hear that the Support team was the best you had been a part of. We’re making ongoing investments to grow our Customer Support team, inclusive of comprehensive training, systems enhancements, and more. By doing so, we strive to continue delivering a remarkable experience for our customers. Thank you for being a member of the excellent teams here at Mimecast and for taking the time to write this review. We wish you the best of luck with your future endeavors.

      Explore other reviews about Mimecast

      5.0
      Apr 6, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great office, catered lunch daily. Great benefits, 4 weeks PTO to start plus paid holidays, floating holidays, sick time. Culture is flexible, vibrants, friendly people.

      Cons

      Frequent changed and pivoting but senior leadership listens to employees which is good.

      1.0
      Jun 18, 2026
      Sr. sales engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people (some) Struggling to find more

      Cons

      Mimecast used to be a great place to work with good tech and strong values. The culture is toxic and incredibly unhealthy. They will promote you without an increase in pay. Recognition is a joke. The CEO is actively running the company into the ground. Sales leadership repeatedly meddles into and destroys sales opportunities and turns around to blame the sales team. The product is a mess with no strategy. only thing that's clear is the direction in which it is going, down.

      4
      See reviews by: Helpful|Rating|Date|All
      Related searches: Mimecast jobs | Mimecast salaries | Mimecast benefits | Mimecast interviews
      Mimecast reviewsMimecast Technical Support Engineer reviewsMimecast review