Fun and challenging culture with growing pains. Get what you're worth. - Analyst Mimecast Employee Review

3.0
Mar 16, 2021
Recommend
CEO approval
Business Outlook

Pros

You can learn a ton and climb generally if you have that aggressive hustler-like motivation. Managers are generally more hands-off and supportive where necessary, where they'll get out of the way of those who put in the effort. Work from home opportunities are generally very easy to negotiate if you need it. Benefits are more or less on par with similar companies but health insurance was excellent. Perks make the day-to-day of office life very enjoyable (but more on that in the Cons section..). Started in Mimecast Support with some of the best teammates I could ask for. There I was able to learn SO MUCH from the very collaborative, supportive, and subject matter expert-rich team. Later I transitioned to a more specialized technical escalation role. There I was able to interface with several areas of the organization (Support, Engineering, Customer Success, Sales, and Marketing), from whom I also learned a lot. This is truly a place where you can learn a great deal if you have the motivation and hunger to thrive amidst pure chaos. They invest a great deal in company culture and it shows-- I would say the executive leadership and VPs in general make themselves very accessible which may be a challenge as the company continues to grow. If you fit in with that culture, you could very much find yourself a shining star in their organization.

Cons

Their salaries are not on the whole competitive with US tech companies, especially for highly technical roles. DO NOT let them sell you on company culture (free cold brew, catered lunch, swag, sales-broy trips) alone to justify the low-balled salaries that they will try to offer you. This put me personally into a situation later on where more junior teammates (ones I trained) were getting paid more than me. This is simply unacceptable-- salary levels should be reviewed and adjusted on a regular basis. This is a widespread issue that I hope they address in the coming years. This is also why despite a generally positive review otherwise, I can't give them more than 3 stars. From when I started, Mimecast was going through some serious changes, pushing to break out of the SMB-niche that they had found over the years into delivering leading enterprise-class solutions in email security. Along with that came some serious growing pains-- frequent changes in management along with poor mentoring and training for new managers, technical and operational challenges of scale, few (if any) established processes for aligning business goals between departments. There also remain some very strong egos towards the top that make implementing sensible technical and security improvements impossible.

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Mimecast Response
5y
Thank you for sharing your feedback. Mimecast leverages external benchmarking and research to ensure competitive compensation packages for our employees in recognition of their work. We do recognize that we operate in a highly competitive fast moving sector. As it relates to goal-setting, we’ll continue aligning our resources around our core Strategic Imperatives to streamline processes and ease collaboration. We’re excited about our growth, and will continuously seek ways to scale our internal processes so that our Mimecasters are set up for success. We wish you the best in your next endeavors.

Explore other reviews about Mimecast

5.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great office, catered lunch daily. Great benefits, 4 weeks PTO to start plus paid holidays, floating holidays, sick time. Culture is flexible, vibrants, friendly people.

Cons

Frequent changed and pivoting but senior leadership listens to employees which is good.

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The people (some) Struggling to find more

Cons

Mimecast used to be a great place to work with good tech and strong values. The culture is toxic and incredibly unhealthy. They will promote you without an increase in pay. Recognition is a joke. The CEO is actively running the company into the ground. Sales leadership repeatedly meddles into and destroys sales opportunities and turns around to blame the sales team. The product is a mess with no strategy. only thing that's clear is the direction in which it is going, down.

4
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