Great Company and brilliant job! - Customer Service Engineer Mimecast Employee Review

4.0
Aug 28, 2014
Recommend
CEO approval
Business Outlook

Pros

I've been a part of Service Delivery in the UK for a while, it is a real team, everyone works closely with each other both new and existing staff have a real bond. the service given to client is excellent and every member of SD really cares about the client, the product and the company. If you work hard you can go places in the team and the company. The Mimecast product is growing everyday and there is more to learn.

Cons

It is busy, I've worked in a few IT roles and never experienced busy like this before. On a positive side the day flies along.

Explore other reviews about Mimecast

5.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great office, catered lunch daily. Great benefits, 4 weeks PTO to start plus paid holidays, floating holidays, sick time. Culture is flexible, vibrants, friendly people.

Cons

Frequent changed and pivoting but senior leadership listens to employees which is good.

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The people (some) Struggling to find more

Cons

Mimecast used to be a great place to work with good tech and strong values. The culture is toxic and incredibly unhealthy. They will promote you without an increase in pay. Recognition is a joke. The CEO is actively running the company into the ground. Sales leadership repeatedly meddles into and destroys sales opportunities and turns around to blame the sales team. The product is a mess with no strategy. only thing that's clear is the direction in which it is going, down.

4
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