1.0
Nov 7, 2021
Former employee, less than 1 year
Seattle, WA
Recommend
CEO approval
Business Outlook
Pros
Bonding with co-workers over the ridiculous things this company puts you through.
Cons
The “feedback” culture. It makes it so that managers can wash their hands of any issues that happen within the company. “It was someone else’s fault and I gave them feedback, problem solved.” Upper management sells this as “being transparent.” The pay is not even comparable to the expectations of the job. Front desk staff is required to take on the responsibility of sales (intake), collections, and customer service. They are also required to post a “check-in” each HOUR outlining how many calls/emails they have attended to that hour. If you don’t trust your staff to do their job, why did you hire them?