Mindful Therapy Group reviews

Wanting to work in the mental health field to help others and being told I should look into therapy for my anxiety when getting "feedback" from management and then watching a member of management get so overwhelmed with a client (not being mindful of what they may being bug going through) management decided to not schedule them with a provider who's business is supposed to be independently contracted (meaning it's the providers client and the providers decision/ discretion). It is not managements call to make that decision. It was extremely disappointing, that client came here to get help and seek therapy. I wanted to work for a mental health company to help others, not be picked apart by management just because they have a counseling degree and take "feedback" to an unprofessional level picking apart what they see as a weaknesses and say I am victimizing myself when asked to bring up barriers I have come across while trying to do my job/ learn. It feels more like a set up so that management never looks bad, cannot take responsibility for their mistakes and gaps in training. Training you ask for or try to get through fellow staff members and then are told no management will handle that then it doesn't happen. It is rather disappointing and makes you feel uneasy when you see how a lot is handled. I recently looked at the managements and the owners facebook posts, the are often distasteful unprofessional for many reasons when thinking of how the company name has mindful in it. The turn over rate for staff is unsettling. Either because they figure it out and end up quitting or stick it out wanting to be there to learn, help the clientele coming in for therapy, and become part of a company that states they pride themselves on communication, a healthy work environment, a healthy work life balance, transparency and support only to learn little to non of these things have been held up to since starting and being told this from day one and end up getting let go.

- High Turnover for client-facing positions. Because of the stress of understaffing and constant pressure to overperform, new faces are common, and I was constantly training. - Job was billed as a coordinator role, but really became sales. Getting providers clients was a higher priority then matching clients with providers that met their needs. - False sense of transparency. Workers were encouraged to bring their problems to the management, but were subsequently patronized and concerns dismissed. - I was asked to leave a company review while on the clock, with a manager basically over my shoulder. Doesn't encourage true feedback. - Growth valued over employee wellbeing. - Constant Catch-22: Overtime was EXTREMELY discouraged, facing cut hours if you went over frequently. BUT managers consistently expected closers to be on the phones until the last second and completing closing duties in under 15 minutes (which was nowhere near enough time, but telling managers this was not received well). - Time-off and employee health/safety were not priorities. In the slightest. Workers were encouraged to come to work while sick. COVID-19 was absolutely not taken seriously when it started, and workers were back in office after only a few months of working at home, even when callers were squeezed into a small space and unable to social distance.