I'm glad I left - Service Coordinator Minto Group Employee Review

2.0
Jul 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Competitive salary and benefits, that's about it.

Cons

Horrible corporate culture, poor customer service is given due to under staffing and too much work load per person. They are constantly pinching pennies, but not making any visible improvements for the tenants, or employees. Nothing makes you feel extremely valued when you are notified that your workload is doubling, you receive a raise that barely beats inflation, and most people received less (or no bonus) than the previous year. Upper management is not transparent, too top heavy, and the company is expanding faster than it knows how to handle. Nepotism is common--be careful who you are talking to because there's a good chance your co-worker is friends with someone else there or one of the managers.

Explore other reviews about Minto Group

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Collaborative and supportive people Strong focus on employee development Opportunities to grow and make an impact Leadership is approachable and open to ideas Company genuinely cares about customer experience

Cons

Communication can sometimes be inconsistent across departments

1
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Minto has been a rewarding experience. The company promotes a healthy work-life balance and creates an environment where employees feel supported both professionally and personally. The strong sense of teamwork and camaraderie makes coming to work enjoyable, and there is a genuine family-like culture throughout the organization. I also appreciate the benefits package, PTO, and tuition reimbursement opportunities, which have helped me further my education and develop skills that contribute to the business. Minto truly values its employees and encourages growth and success.

Cons

Advancement opportunities can occasionally be limited due to low turnover in leadership positions. The distance of some communities can make it difficult to gain consistent hands-on field experience. Additionally, while management strives to address concerns, there may be opportunities to approach certain employee issues with even greater empathy and consideration for individual situations.

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