Great People, hard workers, dying culture - Anonymous employee Mirakl Employee Review

2.0
Dec 20, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Boston office is a great place to be. There's a lot of care that goes into making sure people are comfortable.

Cons

Literally everything else. Low comp for area. Being with the company will give you a constant underlying sense of nervousness. One minute, you're popping champagne over sushi dinners and traveling to the south of France. The next, you are listening to the CEO berate, make up of, and threaten to fire everyone at a kick off to only fire 40 people 2 weeks before Christmas. No one ever has a good sense of how the company is actually doing in regards to number due to the revolving door of leadership; especially for the sales team. Metrics are constantly changing and quotas are unrealistic. An underlying culture of fear dominates the American team. If you want to progress, learn a new skill, or even collaborate cross functionally, good luck. There is a spirit of secrecy and distrust that I would love the go further into detail to, but the the suspiciously high positive reviews can tell you more than I can.

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Mirakl Response
3y
Thanks for leaving your review. We agree we put in a lot of effort to make certain our employees feel welcomed and safe when coming to work, whether in person or virtually! We acknowledge that we always have areas to improve upon and aim to ensure we have exemplary leaders and talented employees to help make Mirakl an even better place to work. As a company founded on cherishing each other's differences and valuing authentic feedback, we aim to hold ourselves accountable and do not tolerate or promote behavior that does otherwise, like encouraging a culture of fear. As an organization, we do everything in our power to uplift and enable our employees to succeed through expertise, such as sharing each other's knowledge and passions while continuously learning from one another. We strongly suggest you speak directly with your manager or HRBP, as we welcome the opportunity to discuss your concerns and feedback. - The People Team

Explore other reviews about Mirakl

5.0
Jan 15, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Great people and culture. Everyone is very motivated and welcoming.

Cons

Nothing I can think of since I wasn't there for very long.

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Mirakl Response
5mo
Thank you for taking the time to share your feedback. We’re glad to hear you had a great experience at Mirakl, and especially that your time with us was shaped by the people you worked with, they truly are at the heart of who we are. We wish you all the best for the rest of your career. — The People Team
1.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

- experience to put on your resume

Cons

They typically don’t do return offers, which kinda defeats one of the main benefits of being an intern/co-op. Also, they have so many co-ops and even co-ops with no full-time person who does the same job. So there’s limited learning opportunities as a co-op, and it comes off like Mirakl is just looking for cheap, temporary labor. You can also end up severely overworked and overwhelmed depending on your manager. Expect unpaid overtime depending on your team.

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Mirakl Response
5mo
Thank you for taking the time to share your feedback. We’re sorry to hear that your co-op experience does not reflect the environment we strive to create. We would really appreciate the opportunity to better understand your perspective. Learning and development are core to us. Our early career programs are designed to provide meaningful, hands-on experience, with close collaboration within the team and regular check-ins so interns and apprentices can learn, contribute, and grow throughout their time at Mirakl. Depending on business needs, team structure, and available openings, a permanent role may not always be possible — and this is made clear from the interview process. Whenever it is possible, we strongly encourage and promote this option, that's why in 2025, around 20% of our interns/apprentices continued at Mirakl in a permanent role. We also take workload and work-life balance very seriously. We encourage open communication and early escalation when someone feels overwhelmed, whether with a manager or a People Partner, so that solutions and support can be put in place. We’re sorry if you didn’t feel able to benefit from this, and we continue to train and support our managers on these topics. We wish you all the best for the rest of your career. – The People Team
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