Mirakl reviews

Hitting quota is extremely rare, more reps come and go without closing a single deal than reach quota, which is partly due to poor decision making, dysfunction and refusal to respond to changes in the market. All of which starts with leadership. The top down organizational philosophy of saving pennies whenever possible has resulted in almost every talented employee that helped grow the startup into what it is today leaving the company. What's left is layers of middle management with no function or desire to fill one. There is no real career progression path, on the rare occasion they give a promotion what they're typically offering is taking on more responsibility without a pay or title adjustment. The sales strategy and territories are constantly changing in ways that are obviously bad decisions to anyone working a book. 2022 saw two separate complete overhauls to how the org is structured and as a result 0 reps hit quota. The company found success early, but assumed they would scale forever, cut corners on talent and they're left with a toxic culture and a revolving door of leadership with no experience or understanding of the company, the product or how to sell it. Mirakl hasn't been a good company to work for in years and now there are plenty of competitors in the space that offer better value to customers, better career progression and a better work environment.

The company puts on a front. I was asked to put in positive reviews on Glassdoor as part of the onboarding process. One minute the company is flying everyone out to southern France, the next they’re laying off people two weeks before Christmas. You can throw a lavish summer event but you’re not able to balance your checkbooks and forecast 6 months ahead to avoid layoffs? Don’t even get me started on the way this company executed layoffs. I was told by HR that I was getting let go- not by my direct manager. In fact, my manager had no idea and was informed by HR after the fact- it was just impersonal and unprofessional. The way large tech companies laid off thousands of employees was awful as it is- Mirakl isn’t even remotely close to that level of a company, so that makes it even worse-the way layoffs were executed here was just plain ugly. CEO can be whimsical and a bit delusional sometimes. He seems to think this company is going to be at the same echelon as the FAANG companies some day. Not a chance, because there are finite use cases for marketplace. Amazon is more than a marketplace and is light years ahead in terms of being more innovative. I would not recommend working here.