Think twice before you accept the offer! - Technical Support Engineer Mirantis Employee Review

• There is a culture of fear among the workers and manager for the L1 Team Engineers (EMEA) • The company is highly disorganized • The company has no interest whatsoever to invest in you regarding training in understanding how best to work with their services. Only self-study that can be done by anyone at Udemy • Surveys and feedback that are supposed to be anonymous are not. They say it is, but it is not. Don’t fall for the trap. They monitor everything, even the self-study course you do with the organization Udemy enterprise and slack chats. • Documentation for working process is outdated and porous. • The manager will tell you feel free to ask him any questions. When you ask you are sent off to go find the answers by yourself or ask other people. • The manager always hounds the L1 Team, to pick up a case even when they are working on some already. Not allowing the team to work effectively. • They always ask you to feel some weekly review via 15five platform but never implementing your feedback or taking it into consideration. • If you ask questions pertaining some process or training, you are already in blacklisted and waiting for the next opportunity to sack you/off board you. The order of work is militaristic style. So don’t ask questions. Just work like a zombie. • No salary increases for the past 2 years • You are expected to be at par with experienced colleagues within a space of 6months or else start looking for another job • The Manager is never happy or commend the team for a good job. The reward of good job is more job. • If you don’t speak Russia, you might be at disadvantage as 99.9% of the team is Russian speakers in the team. No diversity. • They like to offer mostly 1 year contract so they can get rid of you easily. • Tech stack is mainly based on Kubernetes. Any other skills you have outside this domain is practically useless • No end of the year party or social functions.