Mirantis Technical Support Engineer reviews

3.3

64% would recommend to a friend

(6 total reviews)
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Alex Freedland

Not enough data to show CEO approval

26% positive business outlook

Reviews by job title

6 reviews
3.0
Nov 15, 2024
Recommend
CEO approval
Business Outlook

Pros

-Wonderful Colleagues and Senior Engineers -Great place to work and learn

Cons

-Too much pressure -Any learning has to be done after hours unfortunately as the regular 8 hour day stays busy

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Mirantis Response
1y
Thank you for sharing your experience and highlighting the positives about working at Mirantis. It’s great to know that you appreciated the collaborative environment and your colleagues’ expertise. I also hear your concerns about the pressure and the challenge of balancing learning with a busy workday. Your feedback is valuable, and I will share it with the leadership team to explore how we can better support continuous learning during work hours. Thank you for the contributions you made during your time with us. I wish you continued success in your career! HR VP Ilia Lykov
4.0
Jun 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Worldwide company. I gained a lot of experience there, worked with different technologies.

Cons

No strict way from managers.

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Mirantis Response
3y
Thanks for your feedback. In regards to your comments on Management practices, Mirantis attempts to adapt rapidly to market conditions. As a result, we aim to empower all employees to be self-motivated and capable of making decisions autonomously; we perceive management as a support function as opposed to those who strictly impose rules and regulations. HR VP Ilia Lykov
1.0
May 3, 2023
Recommend
CEO approval
Business Outlook

Pros

• The position is good for Interns, the company is looking to pay less. • There are lots of technologies to play with.

Cons

• There is a culture of fear among the workers and manager for the L1 Team Engineers (EMEA) • The company is highly disorganized • The company has no interest whatsoever to invest in you regarding training in understanding how best to work with their services. Only self-study that can be done by anyone at Udemy • Surveys and feedback that are supposed to be anonymous are not. They say it is, but it is not. Don’t fall for the trap. They monitor everything, even the self-study course you do with the organization Udemy enterprise and slack chats. • Documentation for working process is outdated and porous. • The manager will tell you feel free to ask him any questions. When you ask you are sent off to go find the answers by yourself or ask other people. • The manager always hounds the L1 Team, to pick up a case even when they are working on some already. Not allowing the team to work effectively. • They always ask you to feel some weekly review via 15five platform but never implementing your feedback or taking it into consideration. • If you ask questions pertaining some process or training, you are already in blacklisted and waiting for the next opportunity to sack you/off board you. The order of work is militaristic style. So don’t ask questions. Just work like a zombie. • No salary increases for the past 2 years • You are expected to be at par with experienced colleagues within a space of 6months or else start looking for another job • The Manager is never happy or commend the team for a good job. The reward of good job is more job. • If you don’t speak Russia, you might be at disadvantage as 99.9% of the team is Russian speakers in the team. No diversity. • They like to offer mostly 1 year contract so they can get rid of you easily. • Tech stack is mainly based on Kubernetes. Any other skills you have outside this domain is practically useless • No end of the year party or social functions.

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Mirantis Response
2y
Thank you for the detailed feedback and for sharing your experiences at the company thus far. It is unfortunate that you feel that your personal growth and development have not been prioritized by the company. I would like to inform you that we have in focus on how we can deliver best-practice training to all our employees and everyone has access to excellent training resources like Udemy and Mirantis technical training. That being said if you have specific recommendations that you would like to make please feel free to submit them to the HR team. In regards to your comments about management within your team, we take these complaints very seriously and would encourage you to reach out personally to the VP of HR to outline specific incidences of unfavorable practices. It is our sincere hope that everyone within Mirantis teams feels valued and as if their ideas will be taken into consideration. Please note that this would not be the appropriate platform to have a meaningful discussion regarding salary increases but I would be happy to look into why in your case you have not received an increase and discuss any performance-related matters if those are the reason. HR VP Ilia Lykov
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