Pros
We have a great "Mission Operating System" that takes input from across our teams and defines focused objectives and key results for us to pursue each quarter. We're candid with each other and constructive in our feedback, and we recognize that our people are our assets that our customers experience and get value from - backed by our cloud management software and know-how. As CEO I know everyone in the company by name and ensure that I'm connecting 1on1 regularly via Slack and Zoom to help our people achieve their personal and professional goals. We're also at the forefront of enabling startups, SMBs and mid-market enterprises to maximize the benefits of cloud computing, which is a truly transformational suite of services.
Cons
We are well funded by Great Hill Partners, and we have a clear vision for where we want to be in 3 years, but being a startup our team are often doing more than one job (that you'd find in a larger venture). Plus we all work at a fast pace to match our customers sense of urgency in launching new applications so they can out-compete in their category.
