- A ton of time and energy is invested making the Mission brand look good in front of AWS by GTM and P&C while customers and internal delivery teams suffer.
- Over the last 18 months, annual recurring AWS revenue has been stagnant due to massive customer churn.
- The main FinOps tool was removed and replaced with a cheap alternative so the company could juice its margins ahead of the CDW acquisition, but at the expense of customers.
- Mission is mostly surviving on prior successes that were largely driven by the original companies and key members who have since moved on.
- Poor execution and misleading practices are causing many AWS sellers to box us out of new opportunities.
- There is zero accountability at the leadership level as decisions are often made on the fly by our President, and it's up to the delivery teams to figure out how to "fake it."
- Many sellers feel guilt selling a bill of goods with our AI services.
- P&C is cold as ice, and the "core values" have little actual meaning here.
- CDW has now bought this can of worms, and it's likely going to get worse so long as the current leadership remains and deception continues to be a guiding principle.