Apparently superbe culture until it is not. - Technical Support Specialist Mixmax Employee Review

3.0
Mar 22, 2023
Recommend
CEO approval
Business Outlook

Pros

- Work from anywhere. - Midly nice perks, nothing that you wouldn't find in our US based companies though.

Cons

- Work stability is not top priority, average tenure is less than two years. - Managers have the freedom of dismissing anyone based on whatever reasons they'd like, zero accountability for that. - Salaries are below average for San Francisco startups.

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Mixmax Response
3y
Dear Sir/Madam, Thank you for taking the time to provide feedback about your experience at our company. We appreciate your input and take all feedback seriously as we strive to continuously improve. We are sorry to hear that your experience with us was not as positive as we would have hoped. We understand that work stability is important to our employees, and we are committed to creating a supportive and stable work environment. Regarding your concerns about our managers, we take this feedback seriously and will review our policies and procedures to ensure that all decisions are made with fairness and transparency. We also regularly review our salaries to ensure that they remain competitive, and we are always open to feedback from our employees. Thank you again for your feedback. Best regards, Mixmax People team

Explore other reviews about Mixmax

5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent company culture with a strong focus on making remote work truly effective. The team puts real effort into supporting distributed employees, and collaboration is easy—colleagues are friendly, knowledgeable, and always willing to help. Project planning is consistently thorough and well-organized, regardless of scope, with stable priorities and realistic timelines. The company also has a clear long-term vision and direction.

Cons

No real cons that are specific to the company, only a bit harder to work because of different timezones since employees are from all around the world.

5.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Refreshing, genuinely AI-forward mindset — not in a “we have all the answers” way, but in a thoughtful, exploratory approach to new ways of working and what they mean for both the business and customers. The team has significant depth and experience, and discussions are grounded, practical, and forward-looking.

Cons

I’m still fairly new and don’t see any meaningful downsides so far. Onboarding was fast and intentionally optimized for early impact, which may feel intense for some, but worked well for me.

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