Pros
Many Momentum staff are hardworking, compassionate, and dedicated to clients and the mission. Pay for managers is good compared to other nonprofits, however, pay for entry level positions is poor.
Cons
Open door policy is not effective in addressing problematic leadership. HR does not address leaders with a problematic history or hold them accountable for toxic behavior. Instead, staff with a grievance against their supervisors are viewed as the problem. Current Development leadership is problematic and has been the cause of recent staff turnover. Anyone looking for a role in Marketing under the current Development leadership should beware. There is a disconnect between staff and leadership. All-Staff and Managers meetings are inconsistent and could be used as an opportunity for leadership and/or managers to connect with staff in a meaningful way and cultivate a culture of transparency. Infrastructure at Momentum could use much more capacity. Facilities and IT teams are small and have to support a staff of 500 spread out over many locations. Overall, processes are slow at Momentum and there is a lack of clarity around which roles own specific tasks.