Pros
Company deals with various technologies starting from BPO, Enterprise support, Infrastructure support and technical support. Opportunity for freshers to move between business units and learn wide range of skill sets by being in each business unit for minimum 2 years and growing within CSS. Work from home is also provided as an additional advantage for deserving employees, Technical and behavioral trainings added with online trainings which can be done from outside office as well. No big layoffs even in recession times hence job security is evident. Compensation revision done for top employees as per industry standards. Monthly events conducted for fun. Cricket world cup matches played in TV for entertainment. Onsite opportunity also available for L3 level employees for specific project requirements. Maternity benefits and extension provided to a great extend. Insurance for Self and Parents are available. Rewards on quarterly and Annual basis which happens in external auditorium for deserving employees. Certain clients provide client incentive and rewards as well.
Cons
Certain benefits like Night Shift allowance, Certification reimbursement can be revised as per market standards. Could look at providing other benefits which were earlier available like Team Lunch/Outing etc. Upper grade employees unit variable pay paid only incase business performs which is part of employees salary.