Pros
• Competitive salary package compared to industry standards • Clients are professional, appreciative, and respectful of hard work • Leaves can be converted to cash, offering flexibility • Salary is always paid on time • Quarterly bonuses provide additional financial rewards
Cons
• Heavy workload and overwhelming tasks at times • Outdated equipment (old desktop, mouse and keyboard) provided • Time bank leave system can be restrictive • Some local colleagues contribute to a toxic work environment • Night shift schedule can be challenging • Company follows client holidays, which may not align with local ones • Micromanagement affects autonomy and decision-making • Career progression is difficult, even with strong performance and client recommendations
