Not worth the pay. - Communications Specialist NAVEX Employee Review

2.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Management is pretty nice but that is about it.

Cons

Management telling everyone when somebody has quit or has been fired. Pay is not enough for the amount of tedious work. Even if you do well it’s never a good job there’s always a “you could do better.” Like it’s never enough. Open opportunities are rare

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NAVEX Response
3mo
Thank you for taking the time to share this feedback. I'm glad to hear you have supportive managers, and I'm sorry to learn other parts of your experience have been discouraging. While we do have high expectations at NAVEX, it’s just as important that people feel recognized for their work and supported in their careers. I will ensure your feedback is shared with our Contact Center leadership team so they can be mindful of your experience as they continue working to support our people. Separately, if you're interested in exploring roles outside of our Contact Center, I encourage you to connect with our Recruiting team so they can learn more about your career interests. They would love to hear from you! Thank you again for sharing your feedback and for being part of the NAVEX team. Best, Cindy Raz Chief People Officer

Explore other reviews about NAVEX

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Constant exposure to new technologies like AI, automation, and cloud systems

Cons

More layers of approval > slower progress

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NAVEX Response
3w
Thank you for sharing your feedback. We’re glad to hear you’ve had opportunities to work with emerging technologies like AI, automation, and cloud systems. We're excited to continue to invest in these technologies and opportunities! We also recognize that added layers of approval can slow progress and create frustration. As we continue evolving, we’re focused on finding ways to innovate, move faster, empower our teams, and improve how we collaborate and make decisions. Thank you for being part of our team and taking time to help us learn and get better! - NAVEX People Team
1.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Team Culture Flexible Schedule (hybrid model) Entry level pay is great

Cons

The position that was presented during the hiring process was not the position that was ultimately delivered. Employees have very little influence over organizational decisions; the prevailing message is to either accept ongoing changes or move on. The company sets exceptionally high performance expectations but does not appear to fully recognize how constant organizational changes, limited job security, frequent separations and internal restructuring, and unmet commitments can directly impact employees' ability to succeed. These factors create significant obstacles to achieving the standards the company expects.

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