Supportive managers amid constant changes - Customer Support Technician NAVEX Employee Review

3.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people. Managers are helpful.

Cons

Lots of change, can't seem to get the right "formula."

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NAVEX Response
1w
Thank you for taking the time to share your experience and for your contributions during your time at NAVEX! We're pleased to hear you had a positive experience with your teammates and managers. We believe supportive leadership and strong collaboration are important to creating a positive experience. We also appreciate your candid feedback regarding the pace of change. As our business continues to evolve to meet the changing needs of our customers and the market, we recognize the importance of providing clarity, consistency, and communication throughout periods of transformation. Feedback like yours helps us continue learning and improving! We appreciate the time you spent with NAVEX and wish you continued success in your next chapter. -NAVEX People Team

Explore other reviews about NAVEX

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote. Wonderful coworkers. Room to grow

Cons

Pay is lower than average. Not the greatest EAP.

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NAVEX Response
1w
Hello Team Member, Thank you for taking the time to share your feedback and for recognizing the aspects of NAVEX that you've enjoyed! We're glad to hear you've had a positive experience working with your colleagues, appreciate the flexibility of our work environment, and see opportunities for growth! We also appreciate your candid feedback regarding compensation and our EAP benefits. We understand these are important factors in the overall employee experience. We regularly review our compensation programs and benefits to remain competitive and to support the evolving needs of our team members and feedback like yours helps inform those ongoing efforts. If you have questions or concerns about your compensation or career growth, we encourage you to have an open conversation with your manager and your Talent Services Partner. Thank you again for sharing your perspective and for being part of the NAVEX team! -NAVEX People Team
3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote Work-Life balance Support management Good benefits

Cons

Pay Offshoring No room for advancement

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