Need to be paid more - Communications Specialist NAVEX Employee Review

3.0
Mar 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Formal writting tips & practice

Cons

No work life balance. Should be paid way more for the work done. Schedules are horrible if you work 2nd shift your whole day is robbed.

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NAVEX Response
5y
Dear NAVEX Global Team Member, I am sorry to see after less than a year with our team you are not having the experience we would hope for you. As you were aware during our offer process, the scheduling requirements for our Contact Center team are rigorous given the importance of providing service to our customers 24x7. I also recognize the position you hold is not easy and the strong desire for more pay. If you have not considered reaching out to our Recruiting Team about ways you can grow your career with us and earn more money, please do so this week. We have so many people working across our teams today that began their career in our Contact Center and I want to ensure you know what is possible for you, too! Best, Cindy Raz

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5.0
Jul 9, 2026
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CEO approval
Business Outlook

Pros

Remote. Wonderful coworkers. Room to grow

Cons

Pay is lower than average. Not the greatest EAP.

3.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Having a team that's always willing to help and make your experience that much better. Working Remotely was an added plus as that provided flexibility for appointments and stepping away from the desk when feasible. Flexible Time Off was an added bonus to counterbalance work/life balance.

Cons

Like many businesses, Navex is very focused on making money, so even in non-Sales roles, for customer focused roles, one of the main job objectives is to reach a certain upsell money threshold. The job objectives lacked consistency as the focus always changed and it always seemed like new urgent focuses would arise.

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