Does NAVEX pay their employees well?

According to anonymously submitted Glassdoor reviews, NAVEX employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at NAVEX. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at NAVEX?

72% of NAVEX employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NAVEX 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at NAVEX?

Account Executive (63) , Communications Specialist (54) , Implementation Manager (25) , Communication Specialist (21) , Sales (18) , Business Development Representative (BDR) (11) , Customer Service Representative (11) , Customer Support Technician (9) , Software Engineer (9) , Customer Success Manager (8) , Senior Account Executive (8) , Associate Software Engineer (7) , Manager (6) , Account Manager (5) , Consultant (5)

What are the pros of working at NAVEX according to real employee reviews?

"Great people (i work with really smart individuals)" ((in 66 reviews)); "• NAVEX has a great culture; it tries to bring teams together and show employees they are appreciated." ((in 54 reviews)); "Good work life balance Good support system" ((in 37 reviews)); "Work from home and a work life balance are actively encouraged." ((in 24 reviews)); "The leadership is great and NAVEX is going places." ((in 23 reviews))

What are the cons of working at NAVEX according to real employee reviews?

"low pay not very competitive" ((in 67 reviews)); "Poor management support to teams." ((in 34 reviews)); "Pay and benefits could be better." ((in 30 reviews)); "EXTREMELY low salaries." ((in 17 reviews)); "average compensation for the tech industry" ((in 10 reviews))

What are employees saying about NAVEX layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NAVEX layoffs and their outlook for job security at NAVEX in 2026.

What are the top reviewed NAVEX locations?

Lake Oswego , Charlotte , Norcross , Portland , Atlanta , Rexburg , Overland Park , Oregon City , Duluth , Remote , Jersey City , Chicago , Lake Forest , Richmond , Virginia Beach , New York , Mesa , Washington , Pineville , Austin , Dallas , Houston , Minneapolis , Chico , Laguna Niguel , Los Angeles , Carmichael , San Francisco , Eugene , Beaverton

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NAVEX reviews

If i could give no stars i would - Customer Service Representative NAVEX Employee Review

1.0

Jul 13, 2021

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

i’ll update if i come up with one

Cons

most negative job with the angriest customers. If you can take negativity 8 hours a day this is the job for you. the company has expensive furniture that people call in complaining about all day long bc it falls apart. They also keep ppls items on back order for months close to a year for some ppl and hold their money in the process. So you can imagine what these calls sound like.

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5.0

Apr 22, 2026

Senior data scientist

Recommend

CEO approval

Business Outlook

Pros

Constant exposure to new technologies like AI, automation, and cloud systems

Cons

More layers of approval > slower progress

NAVEX Response

1mo

Thank you for sharing your feedback. We’re glad to hear you’ve had opportunities to work with emerging technologies like AI, automation, and cloud systems. We're excited to continue to invest in these technologies and opportunities! We also recognize that added layers of approval can slow progress and create frustration. As we continue evolving, we’re focused on finding ways to innovate, move faster, empower our teams, and improve how we collaborate and make decisions. Thank you for being part of our team and taking time to help us learn and get better! - NAVEX People Team

3.0

Jul 6, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Having a team that's always willing to help and make your experience that much better. Working Remotely was an added plus as that provided flexibility for appointments and stepping away from the desk when feasible. Flexible Time Off was an added bonus to counterbalance work/life balance.

Cons

Like many businesses, Navex is very focused on making money, so even in non-Sales roles, for customer focused roles, one of the main job objectives is to reach a certain upsell money threshold. The job objectives lacked consistency as the focus always changed and it always seemed like new urgent focuses would arise.

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Jobs at NAVEX

Communication Specialist

Communication Specialist

Customer Experience Manager, Mid Market

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Communication Specialist

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If i could give no stars i would - Customer Service Representative NAVEX Employee Review

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