It's a decent starter job. - Communication Specialist NAVEX Employee Review

2.0
Feb 13, 2024
Recommend
CEO approval
Business Outlook

Pros

-My supervisor was pretty cool -Call volume was not high -All equipment needed is provided -They try to make it fun with little games

Cons

-You're micromanaged...and not even by your actual supervisor but the "senior" communication specialist -Systems and equipment is super outdated -Metrics are unrealistic and nitpicky -Pay. This was only a second job for me, but I would not have been able to survive off of this income alone -They want you to take people talking to you crazy for that low rate... get real. -Work life balance is POOR. You basically had to sell your first born child to try to get any time taken off. They have a point system and would give you a point for pretty much anything. -If you work a 4x10 schedule, you only get paid 8 hours on holidays. Already penny pinching with pay, but then they penny pinch on holidays that they force you to work. -They say you will get VTO on holidays if it's slow...you're not.

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NAVEX Response
2y
Dear Former NAVEX Team Member, Thank you for taking the time to share your feedback about your experience with our organization. We value all perspectives and take feedback seriously as we strive to create a positive work environment for all our team members. We're sorry to hear that your experience with us didn't meet your expectations, and we appreciate you bringing your concerns to our attention. Your feedback provides valuable insights into areas where we can improve and better support our team. While we understand that no workplace is perfect and there may be challenges, we're committed to addressing any issues raised as best we can and continuously improving our practices. I would encourage you to share any additional feedback directly with me via email at tyler.epps@navex.com Once again, thank you for sharing your feedback, and I also want to express our gratitude for being part of our team for the last 3 -4 years. Warmly, Tyler Epps Talent Brand Ambassador

Explore other reviews about NAVEX

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Constant exposure to new technologies like AI, automation, and cloud systems

Cons

More layers of approval > slower progress

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NAVEX Response
1mo
Thank you for sharing your feedback. We’re glad to hear you’ve had opportunities to work with emerging technologies like AI, automation, and cloud systems. We're excited to continue to invest in these technologies and opportunities! We also recognize that added layers of approval can slow progress and create frustration. As we continue evolving, we’re focused on finding ways to innovate, move faster, empower our teams, and improve how we collaborate and make decisions. Thank you for being part of our team and taking time to help us learn and get better! - NAVEX People Team
1.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Team Culture Flexible Schedule (hybrid model) Entry level pay is great

Cons

The position that was presented during the hiring process was not the position that was ultimately delivered. Employees have very little influence over organizational decisions; the prevailing message is to either accept ongoing changes or move on. The company sets exceptionally high performance expectations but does not appear to fully recognize how constant organizational changes, limited job security, frequent separations and internal restructuring, and unmet commitments can directly impact employees' ability to succeed. These factors create significant obstacles to achieving the standards the company expects.

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NAVEX Response
2w
Thank you for taking the time to share your feedback. We’re glad to hear that you experienced a strong team culture, flexibility, and competitive pay during your time with our team at NAVEX. We also appreciate your candid comments regarding organizational change, communication, and the challenges that can accompany periods of transformation. We recognize that change can be difficult and may create uncertainty for team members, particularly when teams are balancing evolving priorities with ambitious goals. As our industry, customers, and business continue to evolve, we are committed to making thoughtful decisions that strengthen our organization for the future. While change is not always easy, our objective is to better position our people and our business for long-term success, improve how we operate, and create opportunities for sustainable growth. Throughout that process, we strive to communicate openly, support our teams, and ensure our people have the resources they need to navigate change successfully. Thank you again for sharing your perspective. Feedback like yours helps us continue to learn and improve. We wish you all the best in your future endeavors. -NAVEX People Team
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