Great place to work - Customer Interface Account Specialist NAVEX Employee Review

5.0
Mar 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Honest leadership. Respect of work-life balance.

Cons

Pay might lag behind competitors.

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NAVEX Response
2y
Dear Current NAVEX Team Member, Thank you for your positive review! We're thrilled to hear about your great experience with us and appreciate having you on the team. We continuously evaluate our compensation structure to ensure that it aligns with industry standards and reflects the value our employees bring to the company. We encourage you to review our internal compensation resource and share any questions with our HR team. Thank you for being part of our team; we look forward to improving together. If you have any other questions or additional feedback, please feel free to reach out to me directly at tyler.epps@navex.com Warmly, Tyler Epps Talent Brand Ambassador

Explore other reviews about NAVEX

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote. Wonderful coworkers. Room to grow

Cons

Pay is lower than average. Not the greatest EAP.

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NAVEX Response
3d
Hello Team Member, Thank you for taking the time to share your feedback and for recognizing the aspects of NAVEX that you've enjoyed! We're glad to hear you've had a positive experience working with your colleagues, appreciate the flexibility of our work environment, and see opportunities for growth! We also appreciate your candid feedback regarding compensation and our EAP benefits. We understand these are important factors in the overall employee experience. We regularly review our compensation programs and benefits to remain competitive and to support the evolving needs of our team members and feedback like yours helps inform those ongoing efforts. If you have questions or concerns about your compensation or career growth, we encourage you to have an open conversation with your manager and your Talent Services Partner. Thank you again for sharing your perspective and for being part of the NAVEX team! -NAVEX People Team
3.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Having a team that's always willing to help and make your experience that much better. Working Remotely was an added plus as that provided flexibility for appointments and stepping away from the desk when feasible. Flexible Time Off was an added bonus to counterbalance work/life balance.

Cons

Like many businesses, Navex is very focused on making money, so even in non-Sales roles, for customer focused roles, one of the main job objectives is to reach a certain upsell money threshold. The job objectives lacked consistency as the focus always changed and it always seemed like new urgent focuses would arise.

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NAVEX Response
3d
Thank you for taking the time to share your experience at NAVEX. We appreciate your thoughtful feedback and are glad to hear you valued your supportive teammates, the flexibility of remote work, and our FTO program. Creating an environment where employees can do meaningful work while maintaining flexibility remains important to us! We also appreciate your candid perspective on evolving priorities and organizational change. As a company focused on helping our customers navigate an ever-changing compliance landscape, our priorities sometimes shift to meet changing business and customer needs. We recognize that frequent changes can be challenging, and we continually work to provide greater clarity, context, and alignment so team members understand not only what is changing, but why. We also understand your feedback regarding organizational changes. Decisions that impact our people are never taken lightly. While there are times when confidentiality and legal obligations limit what we can communicate in advance, we are committed to treating employees with respect, communicating as openly as possible, and providing support throughout periods of change. Thank you again for your contributions during your time at NAVEX. We wish you continued success in your next chapter! - NAVEX People Team
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